sustainability
WeCare is committed to contribute positively to the community we operate in to improve the daily lives of our stakeholders (customers, employees, vendors and communities) through our CARE- MODEL. The model is founded on motivation and inspiration aiming to foster a meaningful and purposeful work life for the benefit of our stakeholders, their businesses families, their communities, and our country as a whole.
The WeCare C.A.R.E. MODEL is based on:
Continues Improvement – we focus on:
- efficient and customized service solutions to meet and exceed our customers’ expectations;
- training, coaching, development and empowerment of our employees to support optimal customer service solutions;
- compliance and transparency to build strong long-term relationships with our stakeholders;
- partnerships based on collaboration and mutual respect as condition for continuous improvements.
Aspirations – we aim for:
- equality and people development to improve daily life of our stakeholders;
- sustainable strategic and innovation solutions to improve service quality, efficiency and protect the environment;
- a purpose-driven working environment, working together as one team, to contribute positively to our stakeholders and the community;
- creating a working environment, which inspire and motivates our employees to go the extra mile and make a difference.
Responsiveness – we proactively:
- listen to our stakeholders to ensure we understand and address their needs and challenges;
- feedback and communicate in an open and honest manner with our stakeholders;
- engage with our stakeholders to identify business improvement opportunities and to nurture a positive proactive partnership;
- encourage our employees to unleash potentials and enhance their essential skills for them to advance their career.
Engagement – we engage by:
- providing opportunities to develop personal growth at the same time ensuring work life balance;
- prioritizing health and safety standards in everything we do for our stakeholders as we care about their wellbeing;
- recognizing, appreciating and rewarding top performers to ensure they feel valued and appreciated for their contribution;
- empowering our stakeholders to take part in sourcing and acting in an ethical and morally correct way.